Privacy Policy

Last updated:

Information We Collect

We collect information that you provide directly to us when you use our website, including when you make a purchase, create an account, contact us, or subscribe to our newsletter. This may include your name, email address, mailing address, phone number, payment information, and any other information you choose to provide.

We also automatically collect certain information about your device when you access our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.

How We Use Your Information

We use the information we collect to process your orders, communicate with you about your orders and our products, respond to your inquiries, send you marketing communications if you have opted in, improve our website and services, detect and prevent fraud, and comply with legal obligations.

We may also use your information to personalize your experience, analyze usage patterns, and conduct research and analytics to improve our products and services.

Legal Bases for Processing (GDPR)

If you are located in the European Economic Area, we process your personal information based on the following legal bases: consent, contract performance, legal obligation, legitimate interests, and protection of vital interests. You have the right to withdraw consent at any time where we rely on consent as the legal basis for processing.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with service providers who perform services on our behalf, such as payment processing, shipping, data analytics, and marketing. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

We may also disclose your information if required by law, to protect our rights or the rights of others, in connection with a business transaction, or with your consent.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Options

You have the right to access, correct, update, or delete your personal information. You may also have the right to restrict or object to certain processing activities, request data portability, and withdraw consent where applicable. To exercise these rights, please contact us using the information provided below.

You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection.

Data Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

Third-Party Services

Our website uses third-party services that may collect and process your information:

These services have their own privacy policies governing the collection and use of information. We encourage you to review their privacy policies.

Use of Cookies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our website. Cookies help us provide, protect, and improve our services. For more detailed information about our use of cookies, please see our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Charxrelthscyx
1607 Walnut Grove Ct
New Orleans, LA 70115
Phone: +1 (754) 610-4722
Email: team@charxrelthscyx.world